FOCUSED EXCELLENCE
A Practical Tool Book For Business Competitiveness and Lean Transformation
Here, you can find the templates and worksheets that are referenced within the book.
The Business Assessment Tools and our unique Hands-On Workshops are available exclusively through PathStone Group.
1
THE CULTURE OF CHANGE
TOPIC: OE and the Culture of Change ... Page 1
LEARNING HUB: Principles You ... Page 10
NOW WATCH: Change Management ... Page 12
SUCCESS STORY: Jim Collins: "Good to Great" ... Page 13
SUCCESS STORY: HBR: Cultural Change that Sticks ... Page 15
SMART MIND: OE and Cultural Change ... Page 15
2
THE 5S
TOPIC: The 5S ... Page 17
TOOLBOX: Job Cycle Chart ... Page 24
NOW WATCH: 5S in Action ... Page 25
TOOLBOX: 5S Assessment ... Page 26
HANDS ON: 5S at the Workstation ... Page 28
SUCCESS STORY: Implementation of 5S ... Page 30
SMART MIND: The 5S ... Page 30
3
THE 8 WASTE OF MANUFACTURING
TOPIC: The 8 Wastes... Page 31
SUCCESS STORY: John Kotter: "That's Not How We Do it Here" ... Page 35
SUCCESS STORY: Gallup: "First, Break All the Rules" ... Page 40
NOW WATCH: FastCap ... Page 44
SMART MIND: The 8 Wastes ... Page 47
HANDS ON: The 8 Wastes: Process Walk ... Page 47
TOOLBOX: Waste Walk Worksheet ... Page 48
BONUS: Lean Assessment
4
LEAN PRINCIPLES
TOOLS TO IDENTIFY VALUE ... Page 55
TOOLS FOR THE VALUE STREAM MAPPING ... Page 83
TOOLS FOR FLOW CREATION ... Page 123
TOOLS TO ESTABLISH PULL ... Page 185
TOOLS TO SEEK PERFORMANCE ... Page 231
5
PUTTING EVERYTHING TOGETHER
TOPIC: The CI Model ... Page 293
TOOLBOX: Kaizen Project Template ... Page 299
LEARNING HUB: Ducky Duck ... Page 300
SMART MIND: The CI Model ... Page 300
TOOLBOX: DMAIC Roadmap ... Page 301
TOOLBOX: Business Case (Project Charter) ... Page 304
SUCCESS STORY: DMAIC Application for Process Improvement ... Page 308
SMART MIND: DMAIC Roadmap ... Page 311